Frequently asked questions
How long does shipping take?
Orders are processed within 1–3 business days. Shipping is free on all US orders, and estimated delivery times are shown at checkout.
Where do you ship?
We currently ship within the United States.
Do the brushes work on short-haired pets?
Yes — both brushes are designed for long and short coats on cats and dogs.
Is the steam brush safe for sensitive pets?
The mist is a fine water spray, not hot steam, and the bristles are rounded silicone. It's gentle enough for regular use on most pets.
How do I clean the brushes?
Rinse under warm water and let air dry. The steam brush's self-clean button releases collected fur in one piece.
What's your return policy?
If you're not happy with your order, contact us at clovermon378@gmail.com — we'll make it right with a refund or replacement. See our full refund policy at the bottom of the page.
How do I contact you?
Email clovermon378@gmail.com — we reply within 24 hours.